Terms & Conditions

Last updated: 20 October 2026

1. About Us

This website, https://techswltd.uk, is operated by TechSW LTD, a company registered in England and Wales.

Company name: TechSW LTD
Company registration number: 16071091
Registered office: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Email: info@techswltd.uk
Telephone: +44 7441 423303
Website: https://techswltd.uk

In these Terms & Conditions, “TechSW LTD”, “we”, “us” and “our” refer to TechSW LTD. “You” and “your” refer to any person visiting our website or purchasing products from us.

2. Acceptance of These Terms

By accessing our website or placing an order, you agree to these Terms & Conditions and any applicable policies referenced on our website.

Please read these terms carefully before making a purchase. If you do not agree with these terms, please do not use our website or place an order.

Nothing in these Terms & Conditions affects any mandatory consumer rights that apply to your purchase under applicable law.

3. Our Products

TechSW LTD offers digital products and downloadable resources through its website. Depending on the product listing, these may include eBooks, PDF guides, educational materials, digital resources and other electronically supplied content.

Each product listing should describe the relevant product, its principal features and any important access, compatibility or usage requirements.

All products are supplied in digital format unless a product description explicitly states otherwise. No physical item will be shipped as part of a digital-only purchase.

Please review the product description carefully before completing your order.

4. Orders and Contract Formation

When you place an order, you are making an offer to purchase the selected product at the price displayed during checkout.

An order confirmation acknowledges receipt of your order. We will communicate any acceptance, delivery instructions or issues with your order electronically.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, unauthorised payment, technical errors or product unavailability. If payment has been taken for an order that we cannot fulfil, we will arrange an appropriate refund.

You are responsible for ensuring that the information provided during checkout is accurate and complete, including your email address.

5. Prices and Payments

All applicable product prices and any additional charges will be displayed during checkout before you complete your purchase.

Payment must be successfully authorised and processed before digital products are supplied.

We use the payment methods made available at checkout. Payment processing may be handled by third-party payment providers, whose applicable terms and privacy practices may also apply.

We do not intentionally collect or store full payment card details through our website where these are processed directly by a third-party payment provider.

6. Digital Delivery and Access

Our products are delivered electronically. Depending on the product, delivery may take place through a download link, email, an online access link or another digital delivery method specified in the product listing or order confirmation.

We aim to make digital purchases available promptly after successful payment. Where automated delivery is available, access may be provided shortly after checkout. Some orders may require additional processing or verification.

Please check your inbox, spam and junk folders for order confirmations and delivery instructions.

You are responsible for having a compatible device, suitable software and an internet connection where required to access your purchase.

If you do not receive your digital product or experience difficulty accessing it, please contact info@techswltd.uk and include your order details so that we can investigate.

7. Cancellations, Refunds and Defective Digital Products

7.1 General policy

Because our products are supplied digitally, we ask customers to review the product description and requirements carefully before purchasing.

Once digital content has been supplied or access has begun, cancellation rights may be restricted where the applicable legal requirements for immediate digital delivery have been satisfied.

Where you are asked to consent to immediate supply and acknowledge the loss of your applicable cancellation right, you must provide that consent expressly before supply begins.

7.2 Change of mind and incorrect purchases

Subject to applicable law, we do not offer voluntary refunds for digital products that have been supplied as described and are functioning correctly simply because a customer changes their mind, no longer wants the product or purchases the wrong item.

Please check your order carefully before submitting payment.

7.3 Defective, corrupted or inaccessible products

If a digital product is corrupted, defective, materially different from its description or inaccessible due to a verified technical issue, please contact our support team.

We will investigate the issue and provide an appropriate remedy in accordance with applicable law. Depending on the circumstances, this may include restoring access, providing a replacement or issuing a refund where required.

We may request reasonable information to identify the issue, such as your order number, the product purchased and a description of the problem.

7.4 Statutory rights

Nothing in this policy excludes or limits your statutory rights. Where the law provides a right to cancel, repair, replacement, price reduction or refund, those rights continue to apply.

8. Digital Product Licence and Permitted Use

Unless a product listing or accompanying licence expressly provides otherwise, purchases grant you a personal, limited, non-exclusive and non-transferable right to access and use the purchased digital content for lawful purposes.

Unless authorised by us or permitted by law, you must not:

• Redistribute, resell, sublicense or commercially exploit purchased content.

• Share download links, access credentials or restricted content with unauthorised persons.

• Copy, reproduce or publish substantial portions of the content for distribution to others.

• Remove copyright notices or other proprietary notices.

• Use our products for unlawful purposes or in a manner that infringes another person's rights.

Certain products may be subject to additional licence terms supplied by the relevant rights holder. Where applicable, those terms must also be observed.

9. Intellectual Property

Unless otherwise stated, the website's original design, branding, text, graphics and other original materials are owned by or licensed to TechSW LTD.

Third-party products and materials may remain the intellectual property of their respective owners. Purchasing a digital product does not automatically transfer ownership of its copyright, trademarks or other intellectual property rights.

All rights not expressly granted to you are reserved by the relevant rights holder.

10. Customer Responsibilities and Website Use

You agree to use our website lawfully and not to interfere with its operation, security or availability.

You must not attempt to gain unauthorised access to our systems, submit fraudulent orders, misuse payment facilities or use the website to distribute malicious software or unlawful material.

We may suspend or restrict access where reasonably necessary to protect our website, customers, business or legal interests.

11. Product Information and Availability

We make reasonable efforts to ensure that product descriptions, prices and other information are accurate and up to date.

Occasionally, errors, omissions, technical issues or changes in availability may occur. If a material error affects your order, we may contact you to explain the issue and discuss an appropriate solution.

Descriptions of educational resources and other informational products are provided to explain their intended content. We do not guarantee particular personal, professional, educational or financial outcomes from using them.

Nothing in this section limits your legal rights if a product does not conform to its description or applicable legal requirements.

12. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services for payment processing, digital delivery or other functions.

We do not control all third-party websites or services and are not responsible for their independent content, availability or policies. Your use of those services may be subject to separate terms.

This does not affect any responsibility that we have under applicable law for the products or services we supply.

13. Privacy and Personal Information

We process personal information in accordance with our Privacy Policy and applicable data protection laws.

Information provided during checkout may be used to process orders, deliver digital products, provide customer support, prevent fraud and meet legal obligations.

Please consult our Privacy Policy on our website for further information about how personal information is collected, used, retained and protected.

14. Limitation of Liability

Nothing in these terms excludes or limits liability where such exclusion or limitation would be unlawful.

Subject to that restriction, we are not responsible for losses arising solely from circumstances beyond our reasonable control, including third-party service interruptions, internet connectivity problems or incompatible customer devices, where we are not otherwise legally responsible.

We do not exclude liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.

If you purchase as a consumer, nothing in these terms affects your mandatory consumer rights.

15. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, products, website or legal obligations.

The latest version will be published on this page with an updated revision date. Changes will not retrospectively remove rights you have already acquired under applicable law.

We encourage you to review this page periodically.

16. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of England and Wales, subject to any mandatory consumer protection laws that apply in your country of residence.

Where you are a consumer, you may also benefit from mandatory rights and protections under the laws applicable to you. Nothing in this section removes any right to bring proceedings in a court where applicable law permits you to do so.

17. Contact Us

If you have questions about these Terms & Conditions, an order, digital delivery or a product, please contact us using the details below.

TechSW LTD

Registered office:
71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom

Company registration number: 16071091

Email: info@techswltd.uk
Telephone: +44 7441 423303
Website: https://techswltd.uk

We will review your enquiry and aim to provide a helpful response as soon as reasonably possible.

Thank you for choosing TechSW LTD.